Terms and Conditions jp9d — Complete Guide for Members

Welcome to jp9d. This Terms and Conditions document ("Terms") governs your use of the jp9d platform, including the website, mobile app, and all services we provide ("Services"). By accessing or using any part of the jp9d Services, you confirm that you have read, understood, and agreed to be bound by these Terms.

If you do not agree with any part of these Terms, you are not permitted to use our Services. jp9d reserves the right to update these Terms from time to time, and continued use of the Services following any amendment constitutes acceptance of the revised Terms.

To use jp9d Services, you must meet all of the following eligibility criteria:

• At least 21 years old at the time of registration and throughout the period of use.
• Is an individual with full legal capacity to enter into binding contracts.
• Not be on the exclusion list of any self-exclusion programme.
• Not accessing the jp9d platform from regions or countries where such use is prohibited by local law.
• Using legitimate personal funds and not funds obtained through illegal activities.

Jp9d employs age verification technology and may request verification documents to confirm your eligibility. In the event of any doubt, jp9d will conduct a review and may suspend the account until verification is complete.

Each individual is only allowed to hold one (1) active account at jp9d. Registering multiple accounts, whether using the same or different information, is strictly prohibited.

During registration, you are required to provide accurate, complete, and up-to-date information, including:

• Full name as per identity card
• Exact date of birth
• A valid and active email address
• Correct phone number
• Bank account details for withdrawal purposes

You are fully responsible for keeping your account password confidential. jp9d will not be held liable for any losses resulting from unauthorized use of your account due to your own negligence in protecting your login credentials.

Jp9d supports a wide range of secure and fast deposit and withdrawal methods for the convenience of Malaysia members:

• Accepted methods: FPX, bank transfer (Maybank, CIMB, Public Bank, RHB, Bank Islam), Touch 'n Go eWallet, and other approved digital wallets.
• Minimum deposit: RM10 for all payment methods.
• Deposit processing: Instant for FPX and digital wallets; up to 30 minutes for manual bank transfers.
• Minimum withdrawal: RM30 per request.
• Withdrawal processing: 15 minutes to 2 hours for KYC-verified accounts.

All withdrawals must be sent to the same payment method used for the deposit, unless approved by the jp9d team for special reasons. jp9d reserves the right to hold withdrawals for security review purposes if suspicious activity is detected.

Jp9d does not charge any processing fees for standard withdrawals. However, your bank or digital wallet provider may impose their own charges, which are beyond our control.

Jp9d offers a variety of bonuses and promotions from time to time. All bonuses are subject to the following terms unless otherwise stated in the relevant promotion's terms:

• Wagering requirement: Typically between 20x and 35x the bonus value, depending on the promotion type.
• Validity period: Most bonuses have a validity period of 7 to 30 days from the date they are credited.
• Eligible games: Some bonuses can only be used on specific games or categories.
• Bonus withdrawal limit: Winnings from bonuses may be subject to a maximum withdrawal limit as stated in the promotion terms.
• One bonus only: jp9d does not allow the use of multiple bonuses simultaneously unless otherwise stated.

The welcome bonus is only available to new members making their first deposit. Members found creating new accounts solely to claim the welcome bonus repeatedly will be blacklisted from all future promotions.

All games on the jp9d platform are operated using a random number generator (RNG) that has received independent certification from a recognised international testing body. This ensures every game outcome is fully random and cannot be manipulated.

General game rules:

• Every member must play within their own account only.
• Jp9d is not liable for any losses arising from internet connectivity issues on the member's end.
• In the event of a game interruption caused by a technical issue on jp9d's end, affected wagers will be settled fairly based on the state of the game at the time of the disruption.
• Results declared by the jp9d system are final unless there is clear evidence of a system error.
• Jp9d reserves the right to void or correct any bets affected by pricing errors or technical mistakes.

For sports betting, all results are based on official outcomes announced by the relevant sports governing body. jp9d accepts no responsibility for any discrepancy between live displayed results and final official results.

The following are strictly prohibited and will result in immediate disciplinary action:

• Use of automated software, bots, or artificial intelligence tools to assist gameplay.
• Colluding with other players to manipulate game outcomes.
• Exploiting bugs, errors, or vulnerabilities in the jp9d system.
• Using another person's credit card or bank account information without authorization.
• Any form of money laundering through the jp9d platform.
• Threatening or harassing jp9d staff or other members.
• Spreading false or misleading information about jp9d.

Jp9d reserves the right to suspend or terminate any member account for the following reasons:

• Violation of any part of these Terms and Conditions.
• Failure to complete KYC verification requirements within the specified timeframe.
• Suspicious activity or conduct potentially in violation of applicable laws.
• Self-exclusion request submitted by the member.
• A jp9d business decision requiring account closure.

When an account is terminated due to a violation, jp9d reserves the right to forfeit all unused bonus balances. Real money balances (excluding bonuses) will be returned to the member once the investigation is concluded, unless there are legal grounds to withhold them.

Members who wish to voluntarily close their account may contact the jp9d support team. All eligible account balances will be returned upon completion of the closure process.

To the extent permitted by applicable law, jp9d shall not be liable for:

• Financial losses incurred through use of the jp9d platform.
• Service disruptions due to system maintenance, unexpected technical issues, or natural disasters.
• Unauthorized access to your account resulting from your own negligence in safeguarding your login credentials.
• Third-party decisions by banks or digital wallet providers that affect transactions.

Jp9d is committed to responsible gaming practices and provides a range of tools to help members manage their gaming habits:

• Deposit limit: Members may set daily, weekly, and monthly deposit limits.
• Loss limit: Set a maximum loss limit for a specified period.
• Play time limit: Limit your daily gaming session duration.
• Voluntary break: Take a temporary break from the platform for a period of 1 day to 3 months.
• Self-exclusion: Option to permanently self-exclude from the jp9d platform.

If you feel that gaming is starting to negatively affect your life, please contact the jp9d support team or visit the Responsible Gaming us for assistance and resources that can help you.

Jp9d reserves the right to modify, amend, or update these Terms and Conditions at any time. Any changes will take effect immediately upon being published on the jp9d website.

Jp9d will endeavour to notify members of significant changes via email or in-app notifications. However, it is each member's responsibility to review the Terms periodically. Continued use of the jp9d platform after any amendment constitutes full acceptance of the revised terms.

These Terms and Conditions are governed by and interpreted in accordance with the laws and regulations applicable to the operation of the jp9d platform. Any disputes arising from or related to these Terms will be resolved through a fair and transparent process.

Jp9d operates in accordance with international online gaming industry regulations and strives to comply with all applicable compliance requirements to protect the interests of members and the integrity of the platform.

If any provision of these Terms is found to be invalid or unenforceable, it will be minimally modified to make it valid and enforceable, while all other provisions of these Terms will remain in full force and effect.

For any enquiries regarding these Terms and Conditions, please contact the jp9d support team through the official channels available on the platform.